Safeguarding your information

1. Overview

This Privacy Policy explains how Cerebra Naturalis (“we”, “us”, or “our”) collects, uses, and protects personal data when you visit cerebranaturalis.com or engage with features hosted on the domain (the “Website”).

By accessing or using the Website, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

• Contact and business details you choose to provide, such as your name, email address, company, or project requirements when submitting inquiries or requesting consultations.
• Content of messages, documents, or preferences you include in forms, downloads, or subscriptions on the Website.
• Usage data such as IP address, browser type, operating system, referral URLs, and pages viewed, which help us understand how the Website is accessed.
• Cookie identifiers and analytics signals that support session management, user experience, and measurement of traffic patterns.

3. How We Use Information

• Deliver, personalize, and maintain the Website, including presenting relevant content and responding to requests you submit.
• Monitor performance, detect misuse, and improve the quality, security, and overall user experience of the Website.
• Respond to inquiries, schedule consultations, and provide updates about our services or research initiatives.
• Comply with legal obligations, enforce agreements, and protect our rights or the rights of our users.

4. Legal Bases for Processing

We process personal data under the following legal bases where applicable: (a) your consent when you submit information or opt into communications, (b) performance of a contract or pre-contractual steps when you request services, and (c) our legitimate interests in operating and improving the Website.

5. Cookies and Tracking Technologies

The Website may use cookies or similar technologies to maintain session state, remember preferences, and collect analytics insights. You can adjust your browser settings to refuse cookies; however, this may impact core functionality.

6. Third-Party Services

We engage trusted processors that support hosting, analytics, communications, marketing, and security operations. These providers only process personal data on our behalf and under contractual confidentiality and data protection obligations.

7. Data Retention

We retain inquiry records, transactional correspondence, and analytics data for as long as needed to operate the Website, comply with legal requirements, resolve disputes, and enforce agreements.

When retention is no longer necessary, we delete or anonymize personal data in accordance with our internal policies.

8. Data Security

We apply administrative, technical, and physical safeguards designed to protect personal data against unauthorized access, alteration, disclosure, or destruction.

Despite our efforts, no method of transmission or storage is completely secure. If you have reason to believe your data has been compromised, please contact us immediately.

9. International Data Transfers

Your personal data may be processed in countries other than where you reside. When we transfer data internationally, we implement appropriate safeguards, such as standard contractual clauses, to protect your information.

10. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal data, as well as the right to object or request data portability.

To exercise these rights, contact us using the details in the “Contact Us” section. We will respond in accordance with applicable data protection laws.

11. Children’s Privacy

The Website is not directed to children under 16. We do not knowingly collect personal data from children. If you believe a child provided us with personal data, please contact us so we can delete it.

12. Changes to This Policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. If we make material changes, we will post the revised policy and update the effective date.

13. Contact Us

For questions or requests regarding this Privacy Policy or our data practices, contact us at privacy@cerebranaturalis.com.

You may also reach us by mail at: Cerebra Naturalis, 12 Botanical Innovation Way, Bangkok, Thailand.